Terms of Service

Description of Services

NextStar Prime LLC ("NextStar Edge", "we", "us", or "our") provides mortgage consulting services and responds to funding inquiries submitted through our website. Our services include:

• Responding to mortgage and funding inquiries
• Providing information about loan programs and financing options
• Communicating with applicants regarding their funding requests
• Offering consultation on investment property loans, ADU financing, and commercial real estate loans

By submitting an inquiry or application through our website, you agree to these Terms of Service.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by using the following methods:

• Reply STOP: Text "STOP" to any SMS message you receive from us to unsubscribe from future messages
• Reply HELP: Text "HELP" to receive assistance and customer support information
• Contact Us: Email us at support@nextstaredge.com to request removal from our SMS list

After you opt out, you will receive one final confirmation message acknowledging your request.

Message Frequency Disclosure

Message frequency may vary depending on your inquiry, application status, and the stage of your loan process. You may receive anywhere from 1-10 messages per month, though frequency can be higher during active application periods. We will only send messages relevant to your funding inquiry or application.

Message and Data Rates Disclaimer

Message and data rates may apply. Standard text messaging rates from your mobile carrier will apply to all SMS messages sent and received. NextStar Prime LLC is not responsible for any charges incurred from your mobile carrier. Please contact your mobile carrier for information about your text messaging plan and applicable rates.

Customer Support Contact

For questions, concerns, or support inquiries regarding our services or SMS messaging program, please contact us:

Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. NextStar Prime LLC is not responsible for any delays, failures, or errors in SMS message delivery caused by your mobile carrier or network issues. We recommend checking your mobile device settings and contacting your carrier if you experience issues receiving messages.

Age Requirement

You must be at least 18 years of age or older to use our services, submit inquiries, or consent to receive SMS messages from NextStar Prime LLC. By using our website and services, you represent and warrant that you meet this age requirement.

Changes to Terms of Service

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after any changes constitutes acceptance of the updated terms. We encourage you to review this page periodically.